Unit Knowledge Guide-BSBLDR601 Lead and manage organisational change TLI hardware and software problems BSBSUS401

hardware and software problems BSBSUS401 Implement and monitor environmentally sustainable work practices ICTSAS310 Install

Core units HLTAID014 Provide advanced first aid RIICOM201D Communicate in the workplace RIIERR301E Respond to work site incidents RIIRIS301E Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIIERR302E Respond to local emergencies and incidents PUAEQU001 Prepare

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

This includes benchmarking information for trainers and assessors to enable them to make consistent evaluations of competence

Unit Knowledge Guide-BSBLDR601 Lead and manage organisational change TLI hardware and software problems BSBSUS401Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner